Signing in
There are a few ways into your account; pick whichever you prefer.
On this page
How do I sign in?
- Email + password — the default, one form for new and returning accounts. The right password signs you in. A new email, or a password that doesn’t match, gets a 6-digit code: it creates your account, or signs you in and keeps the password you typed.
- Google — one-click OAuth.
- Microsoft — one-click OAuth, where configured.
Forgot password, or signed up with Google?
The “Forgot password?” link runs a three-step reset: enter your email, type the six-digit code from your inbox, set a new password (it signs you in afterward). If you signed up with Google or Microsoft and want a password too, add one from Settings → Account → “Set a password” — it doesn’t unlink the OAuth method.
My sign-in code hasn’t arrived — what now?
Check your spam folder first. Transept sends a fresh code every time you click Resend and the older ones stop working immediately, so always type the newest one. If nothing turns up, email support@transept.ai.
I don’t remember whether I signed up with Google or Microsoft.
Try both OAuth buttons before going down the password-reset path — the right one simply signs you in, and it’s quicker than a reset. If neither works, email support@transept.ai.
Do I need a card to sign up?
No. Transept’s Free plan is €0 with 5,500 credits a month and asks for no card. You get the full editor and can translate end to end before deciding whether to pay.
Still stuck? Ask Literess in the app, or write to support@transept.ai.