Privacy & your data
Your content is yours. Here’s where it lives, who can see it, and how to remove it.
Storage and training
Documents, translations, glossaries, and styleguides are stored in Transept’s database, hosted in the EU (Hetzner, Germany). Block text is sent to AI providers only for the actual translation request, and none of those providers train on your content — Transept uses the commercial API tiers that contractually exclude inputs and outputs from training, and runs no models of its own. The plain-English breakdown is on Security & Data.
Consent, control, and deletion
A consent banner appears once for every new visitor; analytics and marketing cookies stay off until you accept, and you can change the choice anytime via “Manage cookies.” Deleting your account (from settings or via support) removes all your content and is irreversible — export anything you want to keep first. For a copy of your data or a DPA, email [email protected]. Full legal text is in the Privacy Policy.
Still stuck? Ask Literess in the app, or write to [email protected].