Transept
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Help center

How can we help?

Guides for translating, reviewing, and shipping with Transept — and a search box for when you already know what you’re after.

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New to Transept? Start here.

Your first translation, start to finish — in about two minutes.

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Getting started

What Transept is, your first translation, and what to do when something looks off.

Glossaries & styleguides

Lock terminology and steer tone — once, then on every block.

Proofreading & review

A QA pass that catches drift, and a one-at-a-time review of every change.

Literess

The assistant who knows the product — and can set it up for you.

Importing & exporting

Bring work in from files, Notion, and Drive — send it back out intact.

Account, billing & data

Signing in, managing your plan, and how your content is handled.

Popular pages

Common questions

  • Do I need to pay to try Transept?

    No. The Free tier gives you 1,500 words a month — about five pages — with no card. You can translate end to end in Standard mode and use the full editor. Pro mode, teams, batch, and unlimited Literess come with a paid plan.

  • What can I bring in, and where can I export to?

    Import DOCX, PDF, Markdown, or TXT files, pages from Notion, files from Google Drive, or pasted raw text. Export to Word, Markdown, Notion, or Google Docs — with original formatting preserved for files imported as DOCX or Google Docs.

  • Which languages are supported?

    About 50, including regional variants like Brazilian vs. European Portuguese, Latin-American vs. Castilian Spanish, Simplified vs. Traditional Chinese, and Cyrillic vs. Latin Serbian. The full list is in the language picker once you’re inside.

  • What’s the difference between Fast, Standard, and Pro?

    Fast and Standard both cost 1 word per source word — Fast is quickest, Standard is a little more careful with nuance. Pro uses extended reasoning for literary or high-tone material and costs 3 words per source word. You can switch per block.

  • Can I keep multiple translations of the same text?

    Yes. Each block can hold several versions, and each sentence can hold alternatives you swap in and out. The active version is what shows in exports.

  • Do you train AI models on my documents?

    No. Transept doesn’t run its own models, and the commercial AI APIs it uses don’t train on your prompts or outputs. Your content is stored in the EU and removed when you delete your account. Full detail is on the Security & Data page.

  • Does translation memory cost extra?

    No. Translation memory is free on every plan, including Free — building and reusing your memory never spends words; only translating new text does. You control it per run, per document, or as a workspace default under Translation memory in the Library menu.

Can’t find it? Ask Literess inside the app — she knows the whole product — or write to [email protected]. We read every message.